Disclosure. Sunshine Dental Clinic is not a commercial partner of this publication. SmileJet and Picasso Dental Clinic are affiliated with this publication and are disclosed at /disclosures/; neither has any relationship with this clinic. This review was produced without payment, accommodation, travel, equipment, or any other consideration from the clinic or any affiliated entity.
What this review covers
This is a desk review: no site visit, no patient interviews, no access to clinical records. Every finding is sourced from publicly accessible primary sources.
Category 1: Clinical governance and practitioner registration
Finding: CONCERN.
The clinic publishes the principal’s name and stated Hanoi Medical University graduation. It does not publish her CCHN number, the issuing Hanoi Department of Health authority, or the renewal date. The Hanoi practitioner annex for the clinic site is not published. The MOH register at cosonguoihanhnghe.moh.gov.vn was inaccessible from outside Vietnam at the time of this review. This is the same gap that produced the publication-of-evidence concern across the Hanoi clinics in this series.
Category 2: Procedure-specific competence evidence
Finding: CONCERN.
The clinic’s scope includes general dentistry, restorative work, prosthodontics, paediatric care, and limited orthodontic and implant work. No peer-reviewed publication in PubMed under the principal’s name was located. The publication notes that an expatriate population with continuity of care over years generates substantial in-house outcome data that the clinic could publish in anonymised form, with sample size, follow-up window, and clinical-success definitions clearly stated. None has been published.
Category 3: Infection control and sterilisation
Finding: CONCERN.
Standard infection-control language and equipment photography. No JCI accreditation, no AACI accreditation, no ISO 9001 certificate with issue date and certification body has been published.
Category 4: Continuity of care for international patients
Finding: CONCERN.
For an expatriate already resident in Hanoi, the continuity-of-care risk is materially different from the short-trip dental tourist. The continuity-of-care risk for a Hanoi expatriate who returns to Australia, the UK, or the US for an extended family visit is the records-transfer risk: are the treatment records exportable in a format a foreign dentist can read? The publication did not locate a published records-export policy. No reciprocal health agreement exists between Australia or New Zealand and Vietnam. For the short-stay tourist, no published complication-return-home protocol was located.
Category 5: Corporate and ownership transparency
Finding: CONCERN.
The operating company’s enterprise registration number, named legal representative, and registered share capital are not published on the consumer-facing site.
What a patient should verify before booking
- The named principal’s current CCHN number, issuing Hanoi Department of Health authority, registered scope, and renewal date.
- The operating licence number for the Tay Ho clinic site and the issue date.
- The records-export policy: can the clinic provide treatment records, radiographs, and intraoral scans in a format a foreign dentist can read.
- For implant or extensive restorative work: the named surgeon-of-record, the named ceramist or laboratory, the warranty term, and the warranty issuer.
- The operating company’s enterprise registration number and the named legal representative on any warranty document.
Related reading
- Greenfield Dental Clinic, Hanoi: registration, credentials, and accreditation review: the registration-and-credentials FAIL reference for Hanoi
- Home Dental, Hanoi: clinical review: a comparable Hanoi clinic in the dental-tourism market
- Thuy Anh Dental Clinic, Hanoi: clinical review: a local Vietnamese-market clinic with one published practitioner CCHN number
- Bangkok Hospital Hua Hin Dental Department: clinical review: the long-stay expatriate continuity-of-care comparator across the border
- Clinical standards framework: the five-category methodology used in every clinic review this publication produces